Les Parquets du Monde
Unified sales processes and connected retail channels for better business oversight
E-commerce Omnichannel Logistic & Warehouse Invoicing Website
Les Parquets du Monde is a company specializing in high-quality parquet flooring solutions. It offers a full-service package including parquet supply, sanding equipment rental, and installation. Based in Etterbeek, the company serves both private customers and professional partners.
Challenge
With an outdated and fragmented IT system, Les Parquets du Monde faced several challenges that hindered its growth:
4 Key objectives to reach
- An IT ecosystem made up of disconnected applications, preventing a unified view of customers and operations.
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A lack of integration between sales channels: in-store, B2B, and equipment rental.
- An e-commerce website poorly connected to logistics, with no real-time stock management.
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A heavy administrative burden, causing internal frustration and inefficiencies.
Solutions
After a thorough analysis of available solutions, Les Parquets du Monde chose Eezee as its digital transformation partner, with Odoo as the main ERP. The implementation of this solution focused on three major pillars:
1Omnichannel Sales Integration
Odoo enabled centralized management of in-store sales, B2B sales, and equipment rental, providing a unified view of customers and operations.
2Connection with E-commerce and Accounting
Integration with WooCommerce and Exact was achieved using Odoo connectors, enabling smooth synchronization of stock, orders, and accounting data.
3Process Automation and Optimization
Digitalizing operations helped reduce unnecessary administrative tasks, improved customer experience, and optimized logistics management.
Result
Unified operations
&
increase
your
business productivity
- A centralized and efficient management system
Within less than 4 months, Eezee’s team replaced the legacy system and unified the entire sales flow, from physical store to e-commerce. - Better visibility and real-time tracking
An optimized dashboard allows the company to monitor performance and adjust strategies based on ROI. - Improved stock management
Integration with e-commerce enables precise stock tracking, reducing errors and improving order efficiency.
Centralized customer view with Odoo
Odoo's CRM integration gives Les Parquets du Monde a unified view of customer interactions across all sales channels, improving personalization and customer relationship management.
- Centralized customer records across B2B, in-store, and rental sales
- Streamlined communication for improved follow-up and support
- Enhanced customer profiling for tailored marketing and service
Real-time inventory management
Real-time stock synchronization between the physical store and e-commerce allows for accurate inventory tracking, reducing errors and ensuring faster order fulfillment.
- Live inventory updates across all platforms
- Fewer stock-related errors and missed sales
- Better planning and stock replenishment strategies
Automated sales and rental processes
Odoo automates repetitive administrative tasks, enabling the team to focus on value-added activities and improve operational efficiency.
- Automated quote-to-order workflows
- Streamlined rental management process
- Reduced manual work and operational delays
Meet our experts !
Thomas was in charge of this amazing project !
Let’s talk about how Odoo can do the same for you.
