Odoo Gold Partner
in Belgium 

An Odoo Partner is a certified company that analyzes your processes, configures Odoo based on your needs, and supports your teams in adopting the system. 

Their role goes beyond configuration: they work directly with your users, on the ground, to structure workflows, clarify practices, and ensure smooth daily use of Odoo. 

Working with an Odoo partner means benefiting from:

• A certified contact trained directly by Odoo
• In-depth knowledge of the product and its updates
• Comprehensive support: analysis, deployment, integration, training, and ongoing assistance

Odoo distinguishes three levels of official partners based on their experience, expertise, and customer satisfaction:

Ready Partner:

These are partners who are new to the Odoo ecosystem. They possess basic knowledge and have completed their first implementation projects.

Silver Partner:

These partners have proven their expertise through multiple projects and demonstrate a strong understanding of how Odoo works. They often have a certified team and a structured project management process.

Gold Partner:

Gold Partners are the most experienced and recognized partners. They have completed numerous successful projects, hold official certifications, provide exemplary customer support, and maintain a close collaboration with Odoo SA teams.

They actively contribute to the Odoo community and enjoy priority access to innovations and training.

The Odoo Gold Partner status is awarded to integrators who demonstrate extensive experience with Odoo implementations, high client satisfaction, and certified, continuously trained teams. 

To obtain and maintain this level, a partner must meet annually evaluated criteria, including: 

• a significant number of successful projects and supported active users 
• high client satisfaction and retention rates 
• certified consultants with up-to-date knowledge of Odoo versions and features 
• direct and regular collaboration with Odoo’s internal teams 

This status also guarantees priority access to Odoo resources, enhanced support, and stronger coordination on strategic or multi-site deployments through Odoo’s MMC teams. 

For you: this means reliable, structured, and Odoo-backed support over the long term.

Odoo SA focuses primarily on the product: software development, updates, and standard support. 

A Partner, on the other hand, focuses on your organization: your processes, your teams, your priorities, and your ways of working. 

An experienced Odoo Partner brings you: 

• business understanding before configuration 
• structured implementation tailored to your actual workflows 
• change management support for your users 
• a long-term, close working relationship 
• the same project team that knows and follows you 
• evolutive support aligned with your operational reality 
• development capability when your needs go beyond the standard 

We don’t act as a one-time provider we build a partnership. 

Over time, we get to know your teams, your constraints, your cycles, and your goals. 

That’s what allows us to make Odoo evolve with you, at your organization’s pace. 

Odoo provides the tool. 

We help you build how you’ll use it today and tomorrow. 

No. Partner service rates are generally equivalent to those of Odoo SA. 

The difference lies in how you are supported. 

With a Partner, you benefit from: 

• a stable project team that gets to know your organization 
• close support, on-site or remote as needed 
• functional (not just technical) assistance 
• business understanding that simplifies rather than complicates 
• continuous improvements guided by your real-world operations 

This continuity helps make the right decisions from the start, avoid workarounds, and maintain a clear, coherent, and scalable system. 

It’s not more expensive. 

It’s more structured, more stable, and better aligned with how your organization works. 

You can work with an Odoo Partner at different stages of your system’s lifecycle: 

• Before getting started, to audit your processes and build a clear, actionable specification. 
• During implementation, if you need more structured guidance or business-driven functional decisions. 
• After go-live, to ensure the solution is being used efficiently (usage audit) and to harmonize practices. 
• During a growth phase or multi-site / multi-country deployment, when your tools must keep up with the organization. 
• In project recovery, if your system architecture has become complex or you’re changing partners. 
• When migrating to a new Odoo version, to secure the transition and prevent regressions. 
• For one-time or ongoing support, when you need expert assistance on specific topics. 

Yes. 

It’s entirely possible to move from a direct Odoo collaboration to a Partner, or to switch Partners mid-project. 

In fact, this is quite common. 

We often take over existing Odoo environments. 

The transition is managed progressively and in a structured way: 

• Audit of the current setup: configuration, modules, usage, and pain points. 
• Identification of what works well (we don’t rebuild everything). 
• Detection of areas that need simplification or improvement. 
• Implementation of a step-by-step improvement plan — with no operational disruption. 

The goal isn’t to start over, but to stabilize, clarify, and evolve your Odoo system at your own pace. 

Yes. Training and change management are integral parts of our approach. 

We don’t just configure Odoo — we ensure your teams actually use it confidently and effectively. 

In practice, we provide: 

• Practical, role-based training for each user profile 
• Clear, accessible documentation 
• On-site coaching during the adoption phase 
• Post go-live support to adjust based on real-world feedback 
• Ongoing functional support from the same project team 

The goal isn’t just to install Odoo — it’s to align practices, standardize usage, and embed the tool into daily operations. 

Yes. Continuous support and system evolution are core parts of our service model. 

We don’t stop at go-live — we stay with you over time, with the same project team that knows your context. 

We offer: 

• Functional support (business, organization, usage) 
• Technical support (bug fixes, assistance, integrations) 
• Evolutive maintenance (small improvements, optimizations, adjustments) 
• Odoo updates and version migrations — secured and planned 
• On-site interventions when needed 
• A clear prioritization process aligned with your objectives 

Our goal is to keep your system stable, coherent, and scalable, continuously supporting your organization’s growth. 

Yes. Odoo is designed to be open and integrable. 

We regularly connect Odoo with other tools through APIs, webhooks, standard connectors, or custom developments — depending on your environment. 

We work on: 

• Native integrations (Odoo-to-Odoo, Odoo-to-ERP, Odoo-to-CRM) 
• Standard connectors (e-commerce, logistics, accounting, etc.) 
• Low-code / no-code automations via n8n or Make, to streamline workflows 
• AI-powered scenarios (ticket classification, data entry assistance, prioritization, action suggestions) 

The goal is always the same: 

to simplify your operations, eliminate double entries, and ensure consistent data across the system. 

We already offer connectors for: 

• Retail & e-commerce: Shopify, WooCommerce, Prestashop, Magento 
• Marketing & CRM: Klaviyo & reporting tools 
• Accounting & finance: Sage BOB, WinBooks, Exact 
• Logistics & shipping: Sendcloud, carriers, external WMS 

We also develop custom connectors when your business, market, or constraints require it. 

Yes. We perform both organizational and technical audits before launching or taking over an Odoo project. 

The goal is to clarify the existing situation, understand your processes and priorities, and define a clear roadmap. 

These audits allow us to: 

• Analyze business workflows, roles, and current usage 
• Evaluate the existing Odoo configuration (if applicable) 
• Identify what can be simplified, harmonized, or structured 
• Build a precise and realistic specification 
• Define a step-by-step implementation or improvement plan 

We also provide targeted Proof of Concepts (POCs) when useful. 

A POC allows you to: 

• Visualize how a specific workflow would operate in Odoo 
• Validate a functional approach before scaling up 
• Reassure teams and secure key decisions 
• Avoid overly complex or heavy custom developments 

The goal isn’t to produce a “theoretical audit” it’s to give you clarity, options, and a structured vision of your Odoo project.

It depends on the project scope (modules, processes, number of users) and the level of organizational change involved. 

On average, implementations last between 3 and 6 months, though we often proceed in phased rollouts to secure adoption and operational continuity. 

We follow an agile methodology structured, short sprints with: 

• A clear initial framing phase 
  → Definition of priorities, roles, deliverables, and scope. 
• A co-built, realistic planning 
  → Shared at project start, with full visibility on costs and timelines. 
• Progressive go-lives, when relevant 
  → Module-by-module or department-by-department rollouts. 
• Post go-live support 
  → To stabilize, fine-tune, and strengthen adoption. 
• Transparent budget tracking 
  → Each sprint is estimated, approved, and monitored to avoid drift. 

This approach ensures: 

• Total transparency on progress and decisions 
• Budget control and no surprises 
• Team engagement through early involvement 
• Smooth, real-world adoption 
• Controlled scalability over time